Last Updated: August 2, 2026

This Privacy Policy explains how Mukarram Zaheer LTD, trading as Global Versa (“Global Versa,” “we,” “us,” or “our”), collects, uses, shares, stores, and protects personal information when you visit globalversa.com, create an account, place an order, contact us, submit a return or refund request, write a review, or otherwise use our website and services.

This Privacy Policy is provided to explain our privacy practices. It does not replace any consent that may be required for optional cookies, marketing communications, or other specific processing activities.

1. Who We Are

Global Versa is an online retail store operated by Mukarram Zaheer LTD.

Legal Company Name: Mukarram Zaheer LTD
Trading Name: Global Versa
Company Number: 15108172
Registered Office Address: 11 Maple Avenue, Bolton, England, BL1 6DQ, United Kingdom
Customer Support / Mailing Address: 240 Mill Rd, Edison, NJ 08817, United States
Email: [email protected]
Phone: +1 754-225-5356
Website: globalversa.com

Mukarram Zaheer LTD is responsible for the personal information described in this Privacy Policy.

The United Kingdom address is the legal registered office of Mukarram Zaheer LTD. The United States address is used for customer-support and mailing purposes and is not the company’s legal registered office.

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

  • Our website and online store
  • Customer accounts
  • Checkout and order processing
  • Customer-support communications
  • Contact, tracking, invoice, return, and refund forms
  • Product reviews and feedback
  • Marketing communications
  • Cookies and similar technologies
  • Other interactions directly connected with Global Versa

This Privacy Policy does not apply to third-party websites, applications, or services that operate under their own privacy policies.

3. Personal Information We Collect

The information we collect depends on how you interact with our website and services.

Information You Provide Directly

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Account username and login information
  • Order number
  • Products and variations ordered
  • Order, transaction, and payment-status information
  • Customer-support messages
  • Contact-form submissions
  • Shipping and tracking information
  • Return, exchange, replacement, cancellation, and refund details
  • Photos, videos, or documents submitted in connection with an order or claim
  • Product reviews, ratings, feedback, and other content you submit
  • Marketing and communication preferences
  • Any other information you voluntarily provide to us

Please do not send complete payment-card numbers, passwords, government identification, medical information, or other unnecessary sensitive information through our contact, review, or return forms.

Payment and Transaction Information

Payments are handled by the payment provider or payment service displayed during checkout.

Global Versa may receive limited payment-related information, such as:

  • Payment status
  • Transaction reference or identifier
  • Payment-method type
  • Billing details
  • Authorization or verification results
  • Fraud-prevention results
  • Refund status

Global Versa does not store or have access to complete payment-card or digital-wallet credentials.

The payment options currently available for an order are displayed during checkout.

Information Collected Automatically

When you visit or use our website, we or our service providers may automatically collect:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages and products viewed
  • Date and time of activity
  • Referring website, advertisement, or campaign
  • Approximate location derived from an IP address
  • Cart, checkout, account, and website interactions
  • Cookie, pixel, tag, and similar identifier information
  • Website performance and error information
  • Fraud-prevention and security logs

We do not intentionally collect precise GPS location unless a clearly identified website feature requires it and you provide permission.

Sensitive Personal Information

Certain information, such as account login credentials or payment-related verification information, may be treated as sensitive personal information under some privacy laws.

We use this information only as reasonably necessary to provide requested services, protect accounts, process transactions, prevent fraud, maintain security, and comply with legal obligations.

We do not use sensitive personal information to infer characteristics about customers.

4. Sources of Personal Information

We may collect personal information:

  • Directly from you
  • Automatically from your browser or device
  • From payment and transaction services
  • From shipping carriers
  • From suppliers, warehouses, or fulfillment partners
  • From fraud-prevention and security providers
  • From customer-support and communication tools
  • From analytics or advertising services, where enabled
  • From social platforms or referral sources when you interact with our content or advertisements
  • From other service providers used to operate our store

5. How We Use Personal Information

We may use personal information to:

  • Create and manage customer accounts
  • Process, verify, fulfill, and deliver orders
  • Confirm payments and transactions
  • Send order confirmations and shipping updates
  • Provide tracking and delivery information
  • Communicate about an order or account
  • Respond to questions and customer-support requests
  • Manage returns, exchanges, replacements, cancellations, refunds, disputes, and claims
  • Verify customer identity, billing information, shipping information, orders, or payments
  • Detect and prevent fraud, unauthorized transactions, misuse, and security incidents
  • Maintain and secure our website
  • Troubleshoot errors and technical problems
  • Improve website performance, navigation, products, and customer experience
  • Understand how customers use our website
  • Measure advertising and marketing performance, where enabled
  • Send marketing communications where permitted
  • Maintain business, tax, accounting, and transaction records
  • Comply with legal, regulatory, and contractual obligations
  • Establish, exercise, or defend legal claims
  • Protect our customers, website, service providers, and business

We do not use personal information for purposes that are materially different from those described in this Privacy Policy without providing any notice or consent required by applicable law.

6. Lawful Bases for Processing

Where United Kingdom data-protection law applies, we may process personal information using one or more of the following lawful bases:

Contract

We may process information when necessary to:

  • Process and fulfill an order
  • Deliver a product
  • Provide requested customer support
  • Manage an account
  • Handle a return, replacement, exchange, cancellation, or refund

Legal Obligation

We may process or retain information where necessary to comply with:

  • Tax and accounting requirements
  • Consumer-protection requirements
  • Fraud-prevention obligations
  • Regulatory requirements
  • Court orders or lawful government requests
  • Other applicable legal obligations

Legitimate Interests

We may process information where reasonably necessary to:

  • Operate and improve our online store
  • Prevent fraud and misuse
  • Protect our systems and customers
  • Maintain appropriate business records
  • Respond to customer inquiries
  • Understand website performance
  • Establish or defend legal claims

We use legitimate interests only where those interests are not overridden by your rights and interests.

Consent

We may rely on consent for:

  • We may rely on consent for marketing communications or other optional features where consent is required.
  • Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

7. How We Share Personal Information

We may disclose relevant personal information to service providers and other parties that help us operate our business.

These may include:

  • Payment and transaction services
  • Suppliers, warehouses, and fulfillment partners
  • Shipping carriers
  • Website hosting and cloud-service providers
  • Content-delivery and website-performance providers
  • Security, fraud-prevention, and identity-verification providers
  • Customer-support and live-chat providers
  • Email and communication providers
  • Analytics and performance providers, where enabled
  • Advertising and marketing providers, where enabled
  • Accountants, lawyers, insurers, auditors, and other professional advisers
  • Government, tax, regulatory, law-enforcement, or court authorities where required

We provide these parties only with information reasonably necessary for the services they perform.

Some providers may act as independent businesses responsible for their own privacy practices and legal obligations.

Legal and Safety Disclosures

We may disclose information where reasonably necessary to:

  • Comply with applicable law
  • Respond to legal process or a lawful government request
  • Investigate fraud or unauthorized activity
  • Enforce our agreements and policies
  • Protect our rights, customers, website, service providers, or business
  • Respond to an emergency involving safety or security

Business Transfers

Personal information may be disclosed or transferred in connection with a merger, acquisition, financing, restructuring, asset transfer, or sale of all or part of our business.

Where required, appropriate notice and safeguards will be provided.

8. Sale, Sharing, and Targeted Advertising

Global Versa does not sell personal information for money.

Some privacy laws may define certain advertising, analytics, or cross-context behavioral advertising activities as “selling,” “sharing,” or targeted advertising even when no money is exchanged.

Where applicable, eligible users may submit a request to opt out of certain targeted advertising, sale, or sharing activities by emailing [email protected] with the subject line Privacy Opt-Out.

We will review and process verified requests as required by applicable law.

9. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Operate our shopping cart and checkout
  • Maintain account and website sessions
  • Remember preferences
  • Protect website security
  • Prevent fraud
  • Measure website performance
  • Understand website activity
  • Support analytics or advertising where enabled

We use cookies, pixels, tags, and similar technologies to operate the website, maintain shopping-cart and checkout functions, protect website security, measure website activity and advertising performance, attribute conversions, and support advertising. These technologies may be provided through services such as Google and Meta and may collect information about a visitor’s device, browser, IP address, pages viewed, website interactions, referral source, and purchase-related events.

Visitors may block or delete cookies through their browser settings. Blocking certain cookies or technologies may affect website, cart, checkout, account, or payment functionality.

You may also block or delete cookies through your browser settings. Blocking necessary cookies may prevent the cart, checkout, account, login, form, or order features from working correctly.

For more information, please review our Cookie Policy.

10. Marketing Communications

Where permitted, we may send marketing messages about products, offers, or store updates.

You may unsubscribe from marketing emails by:

Even after you unsubscribe from marketing communications, we may continue to send necessary service-related communications, including:

  • Order confirmations
  • Payment or verification notices
  • Shipping and tracking updates
  • Account and security notices
  • Customer-support replies
  • Return, exchange, replacement, or refund updates
  • Important policy or legal notices

11. How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and as required by applicable law.

Retention periods depend on the type of information and why it is needed.

Order and Transaction Records

Order, transaction, invoice, payment-status, tax, and accounting information may be retained for the period required to:

  • Fulfill orders
  • Process returns or refunds
  • Maintain tax and accounting records
  • Resolve disputes
  • Prevent fraud
  • Comply with legal obligations

Customer-Support and Return Records

Customer-support messages, return requests, photos, videos, and claim information may be kept until the request is resolved and for a reasonable period afterward for recordkeeping, fraud prevention, dispute handling, and legal compliance.

Account Information

Account information may be kept while the account remains active and for a reasonable period afterward where necessary for security, order history, fraud prevention, legal compliance, or dispute resolution.

Marketing Information

Marketing preferences may be retained until you unsubscribe, withdraw consent, object to the processing, or the information is no longer needed.

We may keep limited suppression information to ensure that an unsubscribe request continues to be respected.

Technical and Security Information

Website, analytics, error, and security logs are normally retained for a limited period based on operational, security, fraud-prevention, legal, and configuration requirements.

When personal information is no longer required, we may delete it, anonymize it, or securely restrict access where immediate deletion is not reasonably possible.

12. How We Protect Personal Information

We use reasonable technical and organizational safeguards designed to protect personal information against:

  • Unauthorized access
  • Misuse
  • Loss
  • Alteration
  • Destruction
  • Unauthorized disclosure

These safeguards may include access controls, secure connections, account-security measures, system monitoring, fraud-prevention tools, restricted administrative access, backups, and service-provider controls.

No internet transmission or storage system can be guaranteed to be completely secure.

You should:

  • Keep your account password confidential
  • Use a unique and secure password
  • Avoid sharing account access
  • Use trusted devices and networks
  • Contact us promptly if you believe your account or information has been compromised

13. International Data Transfers

Global Versa is operated by a company registered in the United Kingdom and serves customers in the United States.

Personal information may be processed or stored in the United Kingdom, United States, or other countries where we or our service providers operate.

Privacy and data-protection laws may differ between countries.

Where required by applicable law, we use an applicable adequacy decision, contractual safeguard, data-transfer agreement, or another lawful transfer mechanism designed to protect personal information transferred internationally.

14. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to personal information we hold about you
  • Request information about the categories and sources of personal information collected
  • Request information about the purposes for which information is used
  • Request information about categories of parties to whom information is disclosed
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request restriction of certain processing
  • Object to certain processing
  • Request a portable copy of certain information
  • Withdraw consent where processing is based on consent
  • Opt out of direct marketing
  • Opt out of certain targeted advertising, sale, or sharing
  • Limit certain uses of sensitive personal information where applicable
  • Appeal the denial of a privacy request where applicable
  • Complain to an appropriate privacy or data-protection authority

These rights are not absolute. A request may be subject to:

  • Identity verification
  • Legal exceptions
  • Fraud-prevention requirements
  • Tax or accounting obligations
  • Transaction and recordkeeping requirements
  • The need to establish or defend legal claims

We will not unlawfully discriminate against you for exercising an applicable privacy right.

15. How to Submit a Privacy Request

To submit a privacy request, email:

[email protected]

Use the subject line:

Privacy Request

Please describe your request and provide enough information for us to identify the relevant account, order, or interaction.

We may request reasonable information to verify your identity before processing the request.

Where permitted, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may ask you to verify your identity directly.

We will respond within the period required by applicable law.

16. Privacy Complaints

If you have a concern about how we handle personal information, email:

[email protected]

Use the subject line:

Privacy Complaint

Please explain your concern and include any relevant order or account information.

You may also have the right to complain to an appropriate data-protection authority, privacy regulator, or state attorney general that covers your location.

Where United Kingdom data-protection law applies, you may contact the United Kingdom Information Commissioner’s Office if you are not satisfied with our response.

17. Do Not Track and Browser-Based Signals

Some browsers send “Do Not Track” signals. Because there is no single universally accepted standard for responding to these signals, our website may not respond to a general Do Not Track signal.

18. Children’s Privacy

Our website and services are intended for adults who are at least 18 years old.

Our website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13.

If you believe that a child has provided personal information to us, contact [email protected] so we can investigate and take reasonable deletion steps where appropriate.

19. Third-Party Links

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy, security, content, or practices of third-party services.

Review the applicable third party’s privacy policy before providing personal information.

20. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • Applicable law
  • Our data practices
  • Website features
  • Business operations
  • Service-provider categories
  • Security practices
  • Customer rights

The updated version will be published on this page with a revised “Last Updated” date.

Material changes will be communicated where required by applicable law.

21. Contact Us

For questions, privacy requests, or privacy complaints, contact:

Global Versa
Operated by Mukarram Zaheer LTD
Company Number: 15108172

Registered Office Address:
11 Maple Avenue
Bolton, England, BL1 6DQ
United Kingdom

Customer Support / Mailing Address:
240 Mill Rd
Edison, NJ 08817
United States

Email: [email protected]
Phone: +1 754-225-5356