Privacy Policy

Effective Date: 21st May 2025
Welcome to Global Versa, accessible at https://globalversa.com/. Your privacy is important to us, and we are dedicated to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our services. By accessing or using our website, you agree to the practices described in this policy.

1. Data Controller

The entity responsible for processing your personal data is:
Company Name: Mukarram Zaheer LTD
Registered Address: 76 Chorley Old Road, Bolton, UK
Contact Email: [email protected]
Website: https://globalversa.com/

2. Information We Collect

We collect information that you provide directly to us or that is collected automatically as you use our services. The categories of personal data we collect include:

• Contact & Identification Information: Your name, email address, phone number (optional), billing address, and shipping address.
• Account & Profile Information: If you create an account, we collect your username, password (encrypted), purchase history, saved items, and preferences.
• Payment Information: While we do not store your full payment card details on our servers, we collect transaction details. Payments are securely processed via trusted third-party gateways.
• Communication Data: Records of your interactions with us, including emails, live chat messages, and customer support inquiries.
• Technical & Usage Information: Information about how you access and use our website, such as your IP address, browser type, operating system, device information, pages visited, time spent on pages, clickstream data, and referring website addresses.
• Cookies & Tracking Data: Data collected through cookies, pixel tags, and similar technologies. For more details, please refer to our separate Cookie Policy.

3. How We Use Your Information

We use the information we collect for various business purposes, including:

• To Process and Fulfill Your Orders
• To Provide Customer Support
• To Personalize Your Experience
• For Marketing and Promotions
• To Improve Our Website and Services
• For Security and Fraud Prevention
• To Comply with Legal Obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases:

• Performance of a Contract
• Your Consent
• Legitimate Interests
• Legal Obligations

5. How We Share Your Information

We may share your information with:

• Service Providers
• Payment Gateways
• Legal and Regulatory Authorities
• Business Transfers

6. Payment Processing

We use trusted third-party gateways:

• Stripe – Stripe Privacy Policy
• PayPal – PayPal Privacy Policy

7. Cookies and Tracking Technologies

We use:

• We use cookies and similar tracking technologies to operate our website, analyze traffic, improve your experience, and for security purposes.
• What are Cookies?
• Cookies are small text files placed on your device (computer, tablet, phone) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site.
• How We Use Cookies:
• We use cookies and similar technologies for various purposes:
• Strictly Necessary Cookies: Essential for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms.
• Performance/Analytics Cookies: These allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and the least popular and see how visitors move around the site. We use Google Analytics for this purpose.
• Functionality Cookies: These enable the website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages (e.g., remembering your login details or language preferences).
• Targeting/Advertising Cookies: These may be set through our site by our advertising partners or us. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites.
• Specific Technologies We Use:
• Google Analytics: Used to collect information about how visitors use our website, which helps us analyze traffic and improve our services. Google uses cookies to collect this data. The information collected is aggregated and anonymized. You can learn more about Google Analytics cookies and opt-out here: Here Google Analytics Opt-out Browser Add-on
• Google reCAPTCHA: Used on forms on our website to distinguish humans from bots and prevent spam and abuse. reCAPTCHA uses cookies and collects information about the user’s interaction with the site. This service is subject to the Google Privacy Policy and Terms of Service.
• Managing Your Cookies:
• You have the right to decide whether to accept or reject cookies. You can manage your cookie preferences:
• Through your browser settings: Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. However, if you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly, especially strictly necessary cookies.
• Through specific opt-outs: Use the Google Analytics opt-out browser add-on mentioned above if you wish to prevent your data from being used by Google Analytics.

8. Data Retention

We retain personal data as long as necessary for:

• Order fulfillment
• Legal and compliance obligations
• Dispute resolution

When no longer required, data is securely deleted or anonymized.

9. Your Privacy Rights

Under UK/EU GDPR (and CCPA/CPRA for Californians), you have:

• Right to Access
• Right to Rectification
• Right to Erasure
• Right to Restrict Processing
• Right to Object
• Right to Data Portability
• Right to Withdraw Consent
• Right to Complain

To exercise, contact: [email protected]

10. International Data Transfers

Data may be transferred outside the UK/EEA under proper safeguards:

• Adequacy Decisions
• Standard Contractual Clauses (SCCs)
• Binding Corporate Rules

11. Data Security

Measures include:

• SSL Encryption
• PCI DSS-compliant gateways
• Access controls
• Regular security audits

12. Children’s Privacy

Not intended for users under 18. If you suspect a child has submitted data, contact us to remove it.

13. Links to Other Websites

We are not responsible for privacy policies or content of third-party sites.

14. Changes to This Privacy Policy

Policy may change over time. Updates will be posted with a revised “Effective Date.” Significant changes may be announced via email or website notice.

15. Contact Us

Email: [email protected]
Phone: +44 7304 191544
Registered Address: 76 Chorley old road, Bolton, UK

16. Relevant Laws and Regulations

This policy complies with:

CCPA/CPRA – If applicable in California

UK GDPR & Data Protection Act 2018 – UK Legislation Information

EU GDPR – EUR-Lex GDPR Information