Effective Date: 21 May 2024
Welcome to Global Versa, accessible at www.globalversa.com. These Terms of Service (“Terms”) govern your access to and use of the Global Versa website and services. Global Versa is operated by Mukarram Zaheer Ltd, a company registered in the United Kingdom.

By accessing or using the website, placing an order, or creating an account, you signify your acceptance of these Terms and agree to be bound by them. If you do not agree to these Terms, you must not use our website or services.

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1. Use of the Website

1.1. Eligibility:
By using the website, you represent that you are at least 18 years of age or the age of majority in your jurisdiction, and you have the legal capacity to enter into a binding contract.

1.2. Account Responsibility:
If you create an account, you are responsible for maintaining the confidentiality of your account details and password and for restricting access to your computer or device. You agree to accept responsibility for all activities that occur under your account.

1.3. Prohibited Activities:
You agree not to use the website for any unlawful purpose or in any way that could damage, disable, overburden, or impair the website. This includes, but is not limited to:

• Uploading viruses or malicious code.
• Attempting unauthorized access to systems or data.
• Engaging in spamming or phishing activities.
• Infringing on the intellectual property rights of others.

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2. Products and Pricing

2.1. Product Information:
We strive to provide accurate descriptions and images of the products available on our website. However, product information is based on details from our suppliers. We do not guarantee that descriptions, images, or other content are wholly accurate, complete, reliable, or error-free. All weights and dimensions are approximate.

2.2. Pricing:
Prices are displayed on the website and are subject to change without notice. If we discover an error in the price of an item you have ordered, we will inform you and give you the option to reconfirm or cancel the order.

2.3. Currency:
As stated in our Payment Policy, while prices may be shown in your local currency, all transactions are processed in British Pounds (GBP). Your bank/payment provider may apply conversion rates or fees.

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3. Ordering

3.1. Order Acceptance:
Your order is an offer to purchase. All orders are subject to acceptance. We reserve the right to cancel any order for reasons including limited stock, pricing errors, or fraud alerts.

3.2. Confirmation:
An order confirmation email will be sent after placement, but this does not signify order acceptance. Acceptance occurs upon dispatch.

3.3. Stock Availability:
If an item becomes unavailable after you order, we will inform you and issue a refund for the item.

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4. Payment

4.1. Payment Processing:
We accept various payment methods as listed in our Payment Policy. All transactions are securely processed by third-party payment gateways. We do not store full card information.

4.2. Payment Terms:
By providing payment information, you authorize us to charge your chosen method for the total amount including product and shipping charges.

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5. Shipping and Delivery

5.1. Shipping Policy:
Shipping details including methods, estimated delivery, and carriers (UPS, DHL, FedEx) are outlined in our Shipping Policy.

5.2. Shipping Origin:
Orders may be shipped from warehouses in the UK, EU, or USA. This does not affect your contract with Global Versa.

5.3. International Shipments:
Customs duties, taxes, or fees applicable in the destination country are your responsibility and not included in our prices. See the Shipping Policy for more.

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6. Returns and Refunds

6.1. Return Policy:
Our Return & Refund Policy outlines eligibility criteria, accepted couriers, return process, timeframes, and the condition of returned goods.

6.2. Compliance:
We comply with UK consumer laws including the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

6.3. Restocking Fee:
We do not charge any restocking fees for returned items that meet our return eligibility criteria.

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7. Intellectual Property

7.1. Ownership:
All content of Global Versa is owned by Mukarram Zaheer Ltd, a company registered in the United Kingdom. or its suppliers and is protected by UK and international copyright, trademark, and intellectual property laws.

7.2. Limited License:
You are granted a limited license to access the site for personal, non-commercial use. Reproduction or distribution without permission is prohibited.

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8. User Conduct

You agree not to:

• Post unlawful, harmful, defamatory, or obscene content.
• Impersonate another person or entity.
• Interfere with website operations or other users’ experience.

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9. Third-Party Links

The website may include links to third-party sites. We are not responsible for the content, policies, or actions of such external websites.

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10. Disclaimers

10.1. Website “As Is”:
We provide all services and content “as is” without warranties of any kind.

10.2. Product Accuracy:
We do not guarantee that all product details are free of errors or discrepancies.

10.3. Website Availability:
No warranty is provided that the site will be available without interruptions or errors.

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11. Limitation of Liability

To the fullest extent permitted by applicable law, Mukarram Zaheer Ltd (operating as Global Versa), its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

• Your access to or use of, or inability to access or use, the website or services;
• Any conduct or content of any third party on the website;
• Any content obtained from the website;
• Unauthorized access, use, or alteration of your transmissions or content.

Specifically, and without limiting the generality of the above, Global Versa shall not be liable for:

• Indirect or consequential losses of any kind;
• Lost profits or revenue;
• Business interruption;
• Loss of data or the use of data;
• Delivery delays or issues;
• Damage to goodwill or reputation;
• Costs of substitute goods or services.

This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if Global Versa has been advised of the possibility of such damage.

Important: Nothing in these Terms, including this Limitation of Liability section, is intended to limit or exclude any liability that cannot be limited or excluded under applicable law, including your statutory rights under UK consumer law (such as liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other matter for which it would be illegal to exclude or attempt to exclude liability). Your statutory rights as a consumer under UK law are not affected by these Terms.

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12. Indemnification

You agree to indemnify, defend, and hold harmless Mukarram Zaheer Ltd, its affiliates, directors, officers, employees, agents, contractors, partners, suppliers, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable legal fees) arising out of or in connection with:

• Your access to or use of the website;
• Your violation of any provision of these Terms of Service;
• Your violation of any rights of a third party, including but not limited to intellectual property rights or privacy rights.

This means you agree to be responsible for and cover the costs incurred by these parties if they face claims related to your actions on the website or your breach of these terms.

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13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts in England and Wales.

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14. Changes to Terms

We may update these Terms periodically. Material changes will be communicated at least 30 days in advance. Continued use of the site after updates means you agree to the new Terms.

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15. Contact Information

If you have any questions regarding these Terms, please contact us:

Email: [email protected]
Registered Address: 76 Chorley Old Road, Bolton, UK