Data Retention Policy
Data Retention Policy
Effective Date: 7 April 2025
At Global Versa, we are committed to safeguarding your privacy and ensuring transparency regarding how we collect, store, and retain your personal information. This Data Retention Policy outlines how long we retain your data and how you can manage it.
1. Retention of Personal Data
We retain your personal data for as long as necessary to fulfill the purposes outlined in our Privacy Policy. This includes:
Processing and completing your orders.
Providing customer support and resolving issues or disputes.
Sending promotional offers or newsletters (if you have opted in).
2. Account Information
When you create an account on our website, we collect and store personal details such as your name, email address, shipping address, order history, and payment methods. You can access and update this information through the My Account section.
You may delete your account at any time. Upon deletion, all personal data associated with the account will be removed from our systems, subject to the following exceptions:
Data required by law, fraud prevention, or dispute resolution may be retained.
Order history may remain available for transactional and legal purposes.
3. Data Retention Period
We retain personal data based on its purpose:
Order Data: Retained for up to 5 years for record-keeping, legal, and tax purposes.
Account Data: Retained as long as your account remains active. If no activity is detected for 12 months, we may deactivate your account. However, your data will be retained for reactivation unless deletion is requested.
4. Deleting Your Data
You have the right to request deletion of your personal data at any time. To do so, please contact us through the My Account section or email us at [email protected].
Please note: deletion requests may be subject to legal or operational requirements.
5. Retention of Payment Information
We do not store full credit/debit card numbers on our servers.
Payment information is securely handled by third-party processors such as Viva Checkout, Amazon Pay and Square, and is only retained as long as necessary to complete the transaction, according to their respective privacy policies.
6. Data Security
We implement industry-standard encryption and access control measures to safeguard your data. While we strive for complete protection, no method of transmission or storage is entirely secure.
7. Changes to This Policy
We may update this Data Retention Policy from time to time. Any changes will be posted on this page, and the “Effective Date” above will be revised accordingly. Please check back regularly to stay informed.